Wilhems and Green is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Commonwealth Privacy Act 1988, Privacy Amendment (Private Sector Act 2000 and subsequent reviews). We collect information about you for 2 reasons: Firstly, to process your order and secondly to provide you with the best service possible. Where you have given Wilhems and Green your consent we will keep you informed of the latest products, promotions and services available. We will not contact you in the future unless you have given us your consent. We will give you the chance to opt out of hearing from us in the future.
Wilhems and Green
Level 28, 303 Collins Street
Melbourne Vic 3000
The type of information we will collect about you when you place an order or register on our web site includes:
- Phone Number
- Email Address
This information is stored on our internal systems and our website simply verifies you as a customer of Wilhems and Green. We will never collect sensitive information about you without your consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by visiting your account or emailing us. If you find any inaccuracies, we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not sell your information. We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you should email us at firstname.lastname@example.org
Use of personal information
We process personal information collected via Wilhems and Green for:
- providing the best possible service processing any orders you may have made
- keep you informed about products, promotions and services we offer
When you place an order, we need to know your name, email address, delivery address and payment information, depending on the payment method that you choose to use. This allows us to process and fulfil your order and to notify you of the status of your request. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.
Your Email Address
Your e-mail address will be used to communicate with you about your order and products purchased.
Your e-mail address will be used for our marketing purposes unless you unsubscribe. It is possible to unsubscribe at any time, via the My Account section of Wilhems and Green https://www.wilhemsgreen.com.au. If you do not wish to receive information about our products or services you can unsubscribe by clicking the unsubscribe link, which exists at the top of all marketing emails sent by Wilhems and Green, or by managing your subscription status in your account pages on the Wilhems and Green website.
By submitting information to Wilhems and Green you consent to the collection and use of this information by Wilhems and Green and its Service Providers (if any) in the fulfilment of your order.
We have designed our site to protect the information we collect online from unauthorised access. We safeguard your confidential information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.
Improving Our Service
Wilhems and Green does not sell, trade or rent your personal information to others. To better tailor our services to our customers’ needs, we use website information to help us make decisions on how to improve Wilhems and Green. We also share this generic information with our advertisers and other interested, reputable parties with whom we have established a formal business relationship. For example, we may tell advertisers which areas of the site have received the most customer traffic overall, or more specifically, how many customer types have visited certain pages. However, we do not disclose the identifying information of individual customers with advertisers. We also do not use or share the personally identifiable information submitted to us by any other means without providing our customers the choice to opt-out or otherwise bar such unrelated uses.
- Wilhems and Green may from time to time share your details with third party analytical resources for the purposes of better understanding customer behaviour and performance, website performance, improved ad relevance and any other analytical process to give Wilhems and Green a better understanding of how to develop its offering to its customers. These third parties will be employed solely for the purpose of the aforementioned analytical purposes, and as such Wilhems and Green will ensure that the third party is contractually obliged to use the data only for the analytical purposes set out in the agreement between Wilhems and Green and the third party, and Wilhems and Green will also ensure that the third party is contractually required to maintain a level of security around the shared data, at least as safe as Wilhems and Green itself employs. Failure on the part of the third party to meet its contractual obligations will result in Wilhems and Green recovering the data and taking all reasonable actions to ensure the third party no longer has access to the shared data. Any third-party cookies used on Wilhems and Green will adhere to the same standards as first party cookies and not collect any personally identifiable information.
Social Media Plug-ins
Social Media Plug-ins for Facebook and Twitter obtain data for tracking purposes.
The above privacy statement may not be applicable in all countries of Wilhems and Green visitors or registered community users, as security policies may vary according to the individual Internet laws in each host country.
We will not pass your information to any third parties. You can also email us to stop receiving any information about us and our services. If you have any queries about our Privacy Statement you should contact us by e-mail to email@example.com.